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Cookies Policy

This Cookies Policy explains how The Pokies Casino may use cookies and similar technologies when you visit or use its website. It should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below, subject to the choices and controls available to you.

The Pokies Casino operates under licence 1668/JAZ issued by Curaçao eGaming. Player data and transactions are protected by SSL encryption, and all games use certified RNG systems from licensed software providers.

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support features that make browsing easier. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information where this is permitted and necessary.

The Pokies Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, local storage, software development kits and other online identifiers. In this policy, the term “cookies” includes cookies and similar technologies unless a different meaning is clear from the context.

Cookies can be set by the website you are visiting, which are known as first-party cookies. They can also be set by another service that provides functionality on the website, which are known as third-party cookies. Third-party services may process information in accordance with their own privacy notices and policies.

Cookie duration

Some cookies are session cookies. These are temporary and are generally removed when you close your browser. Other cookies are persistent cookies. These remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose, your browser settings and the service that places it.

A cookie may be used on its own or together with other information. For example, a cookie may help remember a language preference, keep a session secure, understand how pages are used or support the delivery of relevant communications. The use of a cookie does not necessarily mean that personal information is collected.

How cookies may be used

The Pokies Casino may use cookies for a range of website, security, operational and analytical purposes. The cookies used on the website may change over time as features, service providers and legal requirements change. The following categories describe common purposes rather than a complete list of every cookie that may be used.

  • Strictly necessary cookies, which support core website functions, account access, session management, security measures and the prevention of misuse. Some parts of the website may not work correctly without these cookies.
  • Preference cookies, which remember choices such as language, region, display settings or other preferences. These cookies can help provide a more consistent experience when you return to the website.
  • Performance and analytics cookies, which help understand how visitors use the website. They may show which pages are visited, how users move through the website and whether an error has occurred. This information can help improve performance, navigation and content.
  • Functionality cookies, which support optional features and services. They may remember information that makes particular functions more convenient or allows embedded content to operate.
  • Security and fraud-prevention cookies, which may help identify unusual activity, protect accounts, maintain website integrity and support responsible operation of gambling services.
  • Advertising or measurement cookies, where used, which may help measure campaigns, limit repeated advertisements or provide information about the effectiveness of promotional activity. Their use is subject to applicable requirements and available preferences.

Cookies may help The Pokies Casino distinguish between a genuine user session and automated or harmful activity. They may also assist with compliance processes, age and identity controls, account protection and the responsible delivery of website content. These functions do not replace any verification or safer gambling measures that may be required.

Information obtained through cookies may include the device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, time spent on pages, referring website, preferred settings and technical event information. The exact information collected depends on the cookie, the device and the way you use the website.

Cookie information may be combined with information you provide directly, such as information connected with an account or support request, where there is a lawful and appropriate reason to do so. The handling of any personal information is explained in the Privacy Policy.

Updates, privacy and contact

This Cookies Policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or the way cookies are used. When changes are made, the updated version will be published on the website with a revised date where appropriate. You should review this page periodically so that you remain informed about cookie practices.

The website may use services supplied by third parties. Those providers may place or access cookies and may process information outside Australia, depending on the services used and the provider’s arrangements. Any overseas handling of personal information is addressed in accordance with applicable privacy requirements and the information provided in the Privacy Policy.

This policy does not explain every browser setting or every technology used by external websites. Links to third-party websites, applications or services may be provided for convenience, but those services have their own terms and privacy practices. You should check their information before providing personal information or accepting optional technologies.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the available support or contact options on the The Pokies Casino website. Do not include unnecessary sensitive information in a message. Any request involving personal information may need to be verified before it can be addressed.

For information about personal information, access requests, corrections, complaints and data handling more generally, please refer to the Privacy Policy. For information about account use, gambling services, eligibility and safer gambling tools, please refer to the relevant Terms and Conditions and Responsible Gambling information.